“I want to thank you guys for a professional job replacing the windshield on my Tahoe today. Enrique is a craftsman, no mess no fuss, a nice job done in just over an hr. He is fast without being careless, very neat and knowledgeable. Highly recommend your company to any friends that need glass service.”
"Today your company sent a crew to my work to replace the windshield of my vehicle. I wanted to take a moment and let you know the crew, Juan and Corey, were terrific. They greeted me and introduced themselves, explained the process, how long it would take, and when I would be able to use my car again. They worked efficiently and neatly. At one point I looked out the window and saw those brushing off my floor mats making certain that no debris was left in my car. When the job was finished they went over what had been done and what to expect. I’m very happy Juan told me about the noise that the wind will make under the tape that can’t come off until tomorrow because I can guarantee that if I started driving and heard a noise I would have panicked. I really appreciate the attention to detail that was given. Please pass my appreciation on to Juan and Corey. Thanks again.”
"I just wanted to give you a quick follow-up regarding the repair done to our front windshield of the Grand Caravan by Fox Valley Glass. Fox Valley Glass did a nice job. My schedule changed and they were able to send out a repair man a day earlier. He came out to the house and only needed about 20 minutes. The whole thing was very convenient. The repair man was friendly and very knowledgeable. He took the time to answer my questions and explained the process. So, I’m very pleased and of course hoping that the repair holds and we don’t require/need to replace the front window at a later point.”
“This morning I received a call from Fox Valley Glass saying that the crew would be out between 10a-12p to replace the windshield on my car. Sure enough they were in the parking lot between those hours. I would like to thank Juan and Corey for their excellent service! It’s been a pleasure doing business with Fox Valley Glass.”
“Thank you for coming all the way to my work in Des Plaines and doing such a fast and wonderful job on repairing my windshield!!!”
As a traveling salesman constantly driving never once had I thought about how much my windshield glass would cost until it happened. A windy night mixed with construction debris lead to a 6 inch crack in front of my vision. Having to be halfway across the country for work the next day my State Farm agent referred “Fox Valley Glass” as the GO-TO guys. Arriving the next morning with short notice your tech’s Juan & Jaime worked on my Mercedes right in my driveway and I couldn’t believe how friendly & professional they were. After assuring me of my “LIFETIME” warranty I felt like I had better service than a dealership at my home office. After calling & thanking your staff for a commendable job Steve also informed me you work on home glass as well & now I have you coming to survey my patio doors & help with that issue. I will be thanking my agency for referring you & greatly appreciate all the help you have provided. Fox Valley surely holds true to their “trusted name.” Thanks again.
Jason & Lisa Knottingham
Gentlemen, I wish to thank you for the expedient and efficient manner that you handled my insurance claim to replace the windshield on my 2012 Buick Lacrosse. Your technician, Enrique, was extremely knowledgeable and professional. I could tell that he takes pride in his work and he was very thorough and paid great attention to the detail. Excellent customer service. I can assure you that I will recommend you to family and friends.
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