How We Do It

How We Do It

At Fox Valley Glass, whether we’re speaking Business-to-Business or Business-to-Consumer, our primary objective is getting your job done right the first time, and within budget.

From your first phone call we take, to our final on the job cleanup, Fox Valley Glass office staff and Certified Master Technicians methodically plan every step of your glass repair or replacement, window tinting and board up service journey with us.  From recording any and all issues you experience, to ordering needed part, to completing the job we’re there for you all the way.

After the job we provide full warranty information and pricing breakdown, so our customer’s understand exactly what they paid for.  Should you experience issues in the future, you’ll already be in our system where we can always look you up.

WHAT PROBLEMS ARE WE SOLVING?

Fox Valley Glass strongly believes in being there for our customer when needed most.  Regardless of whether you’re a commercial business, hospital, dealership, fleet work, school district, or individual consumer we know how important your day is to you.

Whether providing accurate quotes from our office or scheduling a survey that’s convenient to your hectic schedule, while on that first phone call with you, makes your problem our problem to solve. We believe in immediate assistance, which makes us stand above all other companies in our industry within the surrounding Chicago-land area.

Our emergency board up service is always available. And it doesn’t matter if you’re installing a new shower or repairing your front doors at your home residence or commercial business, we always consider your job a high priority.

At Fox Valley Glass we understand how important your vehicle is to you.  It not only gets you from home to work and back, but to play as well.  Without your car, you’re stuck with few options to get from point A to B.  Whether it’s a broken car window, or you need door, quarter, vent, and back glasses, or a windshield repair or replacement, Fox Valley Glass considers all of these emergency stops on our routes.  If your auto glass repair parts are available, we’ll get to you that very day and have you back behind the wheel of your vehicle, so you won’t miss those all-important after school family events.

ARE WE SAVING YOU MONEY?

We absolutely know how important pricing quotes are to you.  The staff at Fox Valley Glass keeps a close eye on the market daily, constantly keeping watch on matching quality for quality.

Those tough to compete with competitor pricing quotes are usually due to the competitor not matching our high quality standards.  When it comes to glass, safety is first and foremost in our book.  Not only do we stand behind our accurate quotes, we always stand behind and guarantee our work.

Determining your initial pricing quote is often based on referrals, insurance, locations and Internet research.  At Fox Valley Glass we do our best to provide you with a significantly discount rate, but your safety and the safety of your family or business, will always come first.

WILL IT MAKE YOUR LIFE EASIER?

At Fox Valley Glass we understand that the service industry doesn’t always come through when it comes to that age-old reference “You get what you pay for.”

That’s why we do everything within our power to give you the very best pricing and service possible.  We stand by all our quotes and workmanship, whether it’s auto glass replacement and repair, commercial or residential glazing, boat and motorcycle, window tinting, or board up services.

All the way down from owner, Jaime Leyva, to his Management and Office Staff, to his Certified Master Technicians, Fox Valley Glass believes in giving you the best glass repair service possible.  Fixating on the fact that every satisfied customer can lead to referrals, and unsatisfied customers lead to lost business, further separates us from our competition and makes Fox Valley Glass the very best at what we do.

In the end, the importance of our customer’s complete 100% satisfaction is what comes first and foremost on a daily basis.

Se Habla Español.